In accordance with the provisions of Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), it is reported that the personal data collected on this website will be incorporated into files owned by Olive Grove SL, with address at Ctra. Alaior to Cala’n Porter s / n, 07730 Alaior, Illes Balears, Spain.
“Personal data” refers to any information collected and recorded in a format that allows us to identify you as a natural person, either directly (for example, the name) or indirectly (for example, the telephone number). Before giving us this information, we recommend that you read this document that describes our policy of protecting the privacy of customers. You declare that the data you provide us, now or in the future, are correct and truthful and you agree to notify us of any changes to them.
The present Statute of protection of personal data is part of the terms and conditions that govern the services of our hotel. By accepting these terms and conditions, you expressly accept the provisions of this Statute.
The principles to protect your personal data
Transparency: when we collect and process your personal data, we will communicate all the information and inform you of the purpose and recipients of the data.
Legitimacy: we will collect and process your personal data only for the purposes described in this Statute.
Storage: we will store your personal data during the period necessary to process them in accordance with the provisions of the law.
Access, rectification and opposition: you can access, modify, correct or delete your personal data. You can also oppose the use of your personal data, specifically to avoid receiving sales and marketing information. The data of the department with which you should contact in this regard are shown below in the clause «Access and modification».
Confidentiality and security: we will make sure to implement reasonable technical and organizational measures to protect your personal data against accidental or unlawful alteration or loss, as well as against the use, disclosure or access to them.
The personal data of the users
The information collected about people under 18 is limited to their name, nationality and date of birth and can only be provided by an adult.
The data collected during the processing of reservations, will be treated for the following purposes:
Fulfil our obligations to customers.
Manage room reservations and accommodation requests.
Create and store legal documents to meet accounting standards.
Manage your stay at the hotel; monitor your use of services (telephone, bar, pay television, etc.).
Manage access to the rooms.
Adapt our products and services to better meet your requirements, personalizing the commercial offers and promotional messages we send you.
Inform you about special offers and new services.
Know and manage the preferences of new or regular customers.
Send newsletters, promotions and tourist offers, hotels or services or offers, as well as contact you by phone.
Manage requests for cancellation of the subscription to newsletters, promotions, tourist offers and satisfaction surveys.
Take into account the right of opposition.
Use an exclusive telephone service to find people who are staying at the hotel in case of serious events that affect the hotel in question (natural disasters, terrorist attacks, etc.).
CONDITIONS FOR THE ACCESS OF THIRD PARTIES TO THEIR PERSONAL DATA
Your personal data will only be communicated to third parties by legal obligation, with your consent or when your request involves such communication. Therefore, to guarantee your access and modification rights (clause “Access and modification”), we must share your personal data with internal and external recipients, in accordance with the following conditions:
Medical services, if applicable.
Legal services, if applicable
Local authorities: we may also be required to send your information to local authorities if required by law or as part of an application, and in accordance with local regulations.
Hotel Antic Menorca applies the appropriate technical and organizational measures, in accordance with applicable legal provisions, to protect your personal data against unlawful or accidental destruction, accidental modification or loss and unauthorized access or disclosure. In this regard, we have implemented technical measures (such as firewalls) and organizational measures (such as a system of user identifiers / passwords, physical protection means, etc.).
LThe holders of the data have at all times the right of rectification, cancellation and opposition in the terms included in the data protection legislation. In the same way, the consent of the user for the treatment and transfer of his / her personal data will be revocable at any time without retroactive effects, in accordance with the provisions of articles 6 and 11 of the Organic Law 15/1999, of December 13, Protection of Personal Data.
For such purposes, it will be enough to contact Hotel Antic Menorca through the email firstname.lastname@example.org, or by writing to our registered office at Ctra. Alaior to Cala en Porter s / n, 07730 Alaior- Balearic Islands, Menorca (Spain).
To maintain confidentiality and protect your personal data, we will need to identify you in order to respond to your request. You will be asked to include a copy of your official ID, ID or passport, along with your application.
Therefore, we recommend that you consult it regularly, especially when you are making a reservation at our hotel.
Questions and Contact
If you have any questions regarding the personal data protection policy, please contact the data privacy department. You can obtain more information about your rights and how to exercise them on the website of the Spanish Agency for Data Protection at http://www.agpd.es.